Privacy Policy

What we collect

Quote requests: your name, email address, phone number, organisation and role (optional), the services and project answers you choose, and any notes you add.

Contact messages: your name, email address, phone number (optional) and message.

Technical data needed to keep the site secure, such as a request timestamp and a rate-limit record of your network address.

How we use it

To prepare your instant estimate and review your request before issuing a formal quotation.

To reply to your messages and to contact you about your request using the method you choose.

We do not sell your information or use it for unrelated advertising.

Who sees it

Only the ChanLAB team handles your information. Our hosting and email providers process it on our behalf under confidentiality obligations.

How long we keep it

We keep quote and project records for as long as they are needed to deliver and support the work, and for the period required by law. You can ask us to delete your details if no contract exists.

Your rights

You can ask to see, correct or delete the personal information we hold about you, and to object to its use. Write to us at the contact address on this website.